Clear order status
New, confirmed, preparing, ready, entered in POS, paid, and completed are visible without digging.
Staff queue
Give the team a clean order queue they can understand mid-rush.
The goal is not another complicated screen. It is a plain place for staff to see what came in, what needs prep, what is ready, what still needs POS entry, and what has been paid.
Staff queue
Designed beside your POS
Start by having staff enter web orders the same way they enter phone orders. Deeper integration can come later.
Fewer counter surprises
Pickup names, item notes, timing, and payment status are easier to find when the customer arrives.
How it works
At 12:15, the screen should answer what needs attention now.
- A direct order appears in the staff queue
- Staff confirms the ticket and starts prep
- Cashier enters or reconciles the order with the current POS
- The handoff is tracked so the owner can review the day